Respect - ASB Charter for Housing

Cestria Community Housing is committed to tackling ASB and to delivering high quality ASB services in accordance with the Respect ASB charter for housing. Click here to view the signed charter certificate.

The Charter aims to be outcome-focused and not prescriptive or process-driven. Its purpose is to improve ASB services, and consists of seven core commitments:

• Demonstrating leadership and strategic commitment
• Providing an accessible and accountable service
• Taking swift action to protect communities
• Adopting a supportive approach to working with victims and witnesses
• Encouraging individual and community responsibility
• Having a clear focus on prevention and early intervention
• Ensuring a value for money approach is embedded in the service.

By signing up to the Charter, landlords are making public their commitment to provide a high quality ASB service, and their accountability to tenants for its delivery. Click here to view the charter.

Crime and Disorder

Cestria Community Housing works in partnership with Durham County Council and Durham Police in relation to Crime and Disorder.  Over the last few months the cost of metal has increased and all of the partners would like to remind tenants and residents a like about leaving cookers, dryers and washing machines in their  gardens whilst carrying out DIY. 

Although theft of these particular items is increasing throughout the County the volume of reports in our area remain low, but we must ask you all to be vigilant, and remind you that if you see anything suspicious to contact the police on 0345 60 60 365.