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Our Corporate Values
Please note we will record your call and may use it for quality and training purposes.
Department
Contact Number
E-mail
Main Switchboard
0191 3851900 or Fax: 0191 3851498
Enquiries@Cestria.org
Repairs Service/Emergency Repairs Service
(Freephone) 0800 5870001
RepairLine@Cestria.org
Out Of Hours Repairs Service
Applying For A Home
0191 3851944 or 0191 3851946
CBL@Cestria.org
Homelessness or Threatened with Homelessness
0191 3872043
HousingOptions@Durham.gov.uk
Estate Services
0191 3851918 or 0191 3851919
Estates@Cestria.org
Community Engagement
0191 3851931 or 0191 3851932
TenantInvolvement@Cestria.org
Rent and Income Management
0191 3851412
RentPayments@Cestria.org
Service Charges and Other Charges
0191 3851403
AccountsReceivable@Cestria.org
Anti-Social Behaviour
0191 3851933 or 0191 3851934
ASB@Cestria.org
Customer Services
0191 3851900
CustomerServices@Cestria.org
Modernisation And Improvement
0191 3851970
TechnicalServices@Cestria.org
Handy-Van Service
0191 3851958
HandyVanService@Cestria.org
Kickz Programme
0191 3894077
Bowes Offices
One Stop Shop
Monday
8.30am
-
5.00pm
9.00am
Tuesday
Wednesday
Thursday
Friday
4.30pm
Please note our One Stop Shop is closed one Wednesday afternoon (from 12 noon) a month for staff training. Click here for the dates.
Bowes Offices Lambton Park Chester-le-Street Co. Durham DH3 4AN
One Stop Shop 166 Front Street Chester-le-Street Co. Durham DH3 3AZ
Bullion Depot Bullion Lane Chester-le-Street Co. Durham DH2 2DW
View location on map
Exit at Chester-le-Street (Junction 63)
Go on to A183 Sunderland for approximately 2 miles
Turn left immediately after Garden Centre (directly opposite Petrol Station)
Follow the signs to Scotts Offices
Exit towards Chester-le-Street
At the roundabout take 2nd exit on A183 Chester-le-Street. Follow road for 0.8 miles
At roundabout take 2nd exit A183 Chester-le-Street. Follow road for 0.4 miles.
Turn right (directly opposite Petrol Station)