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Meet your Customer Services Team

The Customer Services team at our One Stop Shop provide you with a local point of contact. You can receive a variety of services at the One Stop Shop including:

register for Choice Based Lettings;
report a repair;
make a compliment, complaint or comment;
report anti-social behaviour;
access to our other services


Lisa Coverdale Customer Relationship Manager Phone: 0191 385 1450 Email: lisacoverdale@cestria.org	Esther Hedley Customer Services Team Leader Phone: 0191 385 1942 Email: estherhedley@cestria.org
Joyce Colclough Customer Services Advisor Phone: 0191 385 1948 Email: joycecolclough@cestria.org	Tracey Pearson Customer Services Advisor Phone: 0191 385 1900 Email: traceypearson@cestria.org
Kate Broadfoot Customer Services Advisor Phone: 0191 385 1941 Email: katebroadfoot@cestria.org	Barbara Cruickshank Customer Services Advisor Phone: 0191 385 1900 Email: barbaracruickshank@cestria.org
Carol Thompson Customer Services Advisor Phone: 0191 385 1943 Email: carolthompson@cestria.org	Kimberley Tye Customer Services Advisor Phone: 0191 385 1900 Email: kimberleytye@cestria.org
Danielle Richardson Customer Services Advisor Phone: 0191 385 1942 Email: daniellerichardson@cestria.org	Claire Hunt Customer Services Advisor Phone: 0191 385 1900 Email: clairehunt@cestria.org

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