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Events

Drop In Event - Riddell Court, Chester-le-Street

Wednesday 23rd May 2012, 11.15am-12pm noon

A chance to meet your Supported Housing Assistant in a relaxed atmosphere and let them know any concerns that you might have.

This event is for residents of Riddell Court, Chester-le-Street.

 

Pelton Community Centre Open Day - Pelton Community Centre

Saturday 26th May 2012, 9am-12pm

Pelton Community Centre will be showcasing all their new facilities and opening their new gym and cafe.

 

Drop In Event - Lawson Court, West Pelton

Monday 28th May 2012, 10.15am

A chance to meet your Supported Housing Assistant in a relaxed atmosphere and let them know any concerns that you might have.

This event is for residents of Lawson Court, West Pelton.

 

Jubilee Street Party - The Brockwell Centre, Pelton Fell

Thursday 31st May 2012, 4.30pm-6.30pm

The Brockwell Centre, Pelton Fell are hosting a Jubilee Street Party on Thursday 31st May 2012, 4.30pm-.6.30pm.

 

Drop In Event - Lawson Court, Chester-le-Street

Wednesday 6th June 2012, 11.15am-12.15pm

A chance to meet your Supported Housing Assistant in a relaxed atmosphere and let them know any concerns that you might have.

This event is for residents of Lawson Court, Chester-le-Street.

 

Compliments and Complaints Panel - Canteen, Bowes Offices

Monday 9th July 2012, 9am-10.30am

The Panel works on behalf of Cestria Community Housing tenants, providing an independent check on the Complaints procedure.

 

Customer Services Working Group - Boardroom, Bowes Offices

Monday 30th July 2012, 2pm-4pm

To review and develop all areas of Customer Services to include; review of accessibility of services, complaints and comments, customer satisfaction and mystery shopping.

 

Mystery Shopping Group - Boardroom, Bowes Offices

Monday 13th August 2012, 9am-10am

We really like to know what our customers think of our services. To do this, we use a system known as mystery shopping, which allows us to receive ongoing feedback from tenants.